Shipping policy
ORDER PROCESSING and SHIPPING
Please allow 3 days to process your order.
Please allow 5-7 days for any Custom branding on your order.
GOODS PICKUP - 37 Tower Hill, Road Somers 3927
Orders can be picked up by appointment. Please contact Paulette to make a time
When your order is ready for delivery, you will receive an email or text from Australia Post with tracking information.
FLAT RATE SHIPPING
Orders are generally shipped within 3 days using Australia Post.
- Flat rate shipping fee of 12.00 applies to standard shipping and $20 for express post
- Flat rate shipping fee of $20 applies to standard orders to Western Australia and $25 for EXPRESS shipping to Western Australia (large satchel size)
Should your postage fall outside of these standards, Paulette will contact you to advise of the price difference, you will have to option to pay the additional amount or cancel your order.
TEETH WHITENING LAMPS ARE LARGE BULKY AND HEAVY STANDARD Shipping for these lamps around Australia is $80, including Western Australia.
Paulette reserves the right to modify the shipping costs on an individual basis as required. Please ask for a quote if you require EXPRESS shipping for your whitening lamp, or larger bulky parcels.